(DOWNLOAD) "Resilience: Building Better Users and Fair Trade Practices in Information (Rough Consensus and Running Code: Integrating Engineering Principles Into the Internet Policy Debates)" by Federal Communications Law Journal * Book PDF Kindle ePub Free
eBook details
- Title: Resilience: Building Better Users and Fair Trade Practices in Information (Rough Consensus and Running Code: Integrating Engineering Principles Into the Internet Policy Debates)
- Author : Federal Communications Law Journal
- Release Date : January 01, 2011
- Genre: Law,Books,Professional & Technical,
- Pages : * pages
- Size : 334 KB
Description
A long-running joke about the law asserts that that the practice of law would be more pleasant if it weren't for all those pesky clients. In the world of technology, a more terse version of this same sentiment exists: PEBKAC--Problem Exists Between Keyboard and Chair. Technologists often long for "better" users of their products. Naturally, the logical reaction to this type of statement is to encourage developers of products to engage in better usability testing of their products on actual consumers. However, a deeper question may lurk beneath the superficial flippancy of PEBKAC. Is there in fact a way that we can "build better users?" This Article argues that there is. Despite a long running discourse regarding the resilience of infrastructure and networks themselves, a portion of the discussion that has been neglected relates to human resilience--buttressing the resilience of users of technology and the role of law in furthering this goal. Borrowing lessons from developmental psychology and securities regulation, this Article expands the concept of resilience into the software and digital contracting ecosystem. It argues that technology law and policy can be tooled in part to adopt an explicit focus on building users' resilience and sense of self-efficacy, particularly in connection with data privacy and information security. Technology law and policy can help to train consumers to be confident users and bounce back from technology problems. With the assistance of strengthened fair trade practices in privacy, contract law offers one avenue for explicit trust-reinforcing mechanisms to assist consumers in becoming more resilient users. I. WHAT IS RESILIENCE?
 "Resilience: Building Better Users and Fair Trade Practices in Information (Rough Consensus and Running Code: Integrating Engineering Principles Into the Internet Policy Debates)" by Federal Communications Law Journal * Book PDF Kindle ePub Free){kind=link}